We want you to be completely satisfied with your purchase from SOGO. If you are not satisfied, we are here to help.
Return Eligibility
Items can be returned or exchanged within 7 days of receiving the delivery, provided they are unused, unwashed, with original tags intact.
Refund Process
Once your returned item is inspected at our warehouse or branch, approved refunds will be credited to your original payment method or via mobile banking (bKash/Nagad) within 3-5 business days.